Living Operations · For 50–500 person companies

How much of your business runs on what’s in one person’s head?

Sterity captures how your company actually works — from the work itself — keeps that picture current, and shows you exactly where AI can safely take work off your plate. Start with a free Health Check: your Scorecard and your first three AI wins in about 10 minutes.

Start your free Health CheckSee how it works
  • Confidential
  • No credit card
  • Scorecard in about 10 minutes

  • 67%

    of risk and HR leaders say a key-person loss is likely to hit their business within three years1

  • 10 min

    to your Scorecard: six areas graded, one highest-impact fix, three AI opportunities

  • Every week

    your picture sharpens — from the work your team already does, not documentation homework

1 Mercer Marsh Benefits, People Risk 2024 (survey of 4,500+ risk and HR professionals). Market figures shown for context.

The pattern

You already know something is off.
You just can’t point at exactly where.

The stories are different at every company. The pattern is the same: revenue is fine, but margin is leaking, and the people who could fix it are too busy keeping the lights on.

  • Friday, 6:42 PM

    The weekly report grind

    Your COO is rebuilding the same spreadsheet she rebuilt last Friday. The data is in three systems. The reconciliation is in her head.

  • Tuesday, 11:08 AM

    The proposal that won't ship

    Two senior PMs are scraping last year's RFPs for boilerplate. Your win rate is 22%. Each pursuit costs roughly $14K in unbilled time.

  • Thursday, 4:15 PM

    The change order in the inbox

    It's been there five days, waiting on a principal who is in the field. The crew kept building. Now it's $48K of exposure no one priced.

  • Monday, 7:55 AM

    The senior who just gave notice

    She built the QA process. Nothing is documented. Her replacement starts in three weeks, if you can find one.

Every month it stays only in heads, some of it walks out the door.

We’ve seen these moments at architecture firms, GCs, agencies, and consultancies. The Health Check finds yours in 10 minutes.

Start your Health Check
How it works

A loop, not a project.

One-time documentation pushes die in a binder. Sterity runs a loop that keeps itself true.

  1. 01 · Learn

    It captures

    Ten-minute walkthroughs, conversations, and the tools you already use. No documentation homework, ever.

  2. 02 · See

    You see

    What's solid, what's fuzzy, and what lives in only one head — graded in plain English, updated weekly.

  3. 03 · Fix

    Problems get fixed

    Issues trace to root cause. When a fix ships, the playbook it touched updates itself — automatically.

  4. 04 · Automate

    AI gets accurate

    Every AI win is scored for context readiness before you trust it — then your verified picture powers the tools you choose.

↻ And every fix makes the picture sharper — the loop closes

Why this is different

Documentation tools take a photo.
Sterity keeps a pulse.

The photo

  • A heroic documentation push… once
  • Looks trustworthy forever — even when it's wrong
  • Stale by month three; no way to tell which pages
  • New hire follows it off a cliff
  • AI trained on it guesses, confidently

The pulse

  • Captured from the work — walkthroughs, chat, meetings, your tools
  • Knows when it's stale — and tells you, before it bites
  • Every fact traced to who said it, where, and when
  • Fixes update the playbooks they touched — by themselves
  • AI readiness-scored before you automate anything
Value from minute ten

It gets smarter every week you use it.

  1. Minute 10

    Your Scorecard

    Six areas graded, the one fix worth making first, your first three AI wins.

  2. Week 1

    Your team weighs in

    Perception gaps surface — the picture outgrows any one person's view.

  3. Month 1

    Living playbooks

    Walkthroughs turn know-how into SOPs that flag their own staleness.

  4. Quarter 1

    Fixes that stick

    Root causes fixed, playbooks self-update, your first AI win goes live.

  5. Always

    AI that knows you

    Your verified picture serves the AI tools you choose — accurate because it's alive.

We speak your industry's language

Eleven operating models. Zero MBA-speak.

The Health Check grades you against how companies like yours actually run — starting with the built environment, where the knowledge clock is loudest.

  • Primary
    Architecture & Engineering

    Succession-proof the firm: project delivery, QA/QC judgment, client history — captured before the transfer clock runs out.

    submittalsredlinesproject closeoututilization
  • Primary
    Construction — GC & CM

    The PM's head, on the record: change orders, sub relationships, field-to-office handoffs — alive and teachable.

    change ordersdaily logspunch listsOAC meetings
  • Primary
    Trade Services

    Dispatch to invoice without the founder in every decision: estimating rules, crew know-how, callback prevention.

    estimatingdispatchcallbacksservice agreements
Management ConsultingAdvertising & MarketingFinancial TechnologyAccountingIT ServicesLegalManufacturingRetailBrowse all 11
What this replaces

Someone has to hold the picture of how your company runs.

  • A fractional COO

    $5–15K / month

    Holds it in their head. Sharp, until the engagement ends. Then it leaves with them.

  • An EOS-style integrator

    $60K+ / year

    Builds it on paper over two years. Paper doesn't update itself.

  • Sterity — Living Operations

    Starts free

    Captured from the work. Stays current. Readiness-scores your AI. Never leaves.

Market ranges shown for comparison. Sterity complements leadership — it doesn’t replace it.

Who's behind this

Heard from those who know the work.

A note from Scott

Scott GarretsonFounder — Detroit, MI
“I’ve spent my career inside operations that ran on heroics — the PM who remembered everything, the controller who caught what the system missed. When those people leave, companies find out what they never wrote down. I built Sterity so the picture doesn’t live or die with any one of us. You can’t hand AI a company it can’t see.”

Founder note · From our founding piece

Free · About 10 minutes · No credit card

About ten minutes. A real picture of where your margin is going.

Six areas graded, the one fix worth making first, and your first three AI wins — today.

Start your free Health CheckTalk to Scott (30 min)

AI is only as accurate as what it knows about your business. The companies capturing their picture now will automate first — and safest.